Terms of Service & Policies
TERMS OF SERVICE
Clutch Control LLC Terms & Conditions (“Agreement”)
Thank you for your interest in Clutch Control LLC (“Clutch Control,” “we,” “our,” or “us”), a Virginia limited liability company. This Agreement sets forth the conditions and terms under which users may access and use our Service. To take advantage of our Service, you must read and accept all of the conditions and terms set forth herein and in the Clutch Control Privacy Policy and Lesson Policies. Any inconsistency between this Agreement, the Privacy Policy, and the Lesson Policies is unintentional and this Agreement shall control. If you do not agree to be bound by these terms, you may not use or access Clutch Control’s Service.
BY USING THIS SERVICE, YOU AGREE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS. CLUTCH CONTROL RESERVES THE RIGHT TO REFUSE OR CANCEL SERVICE WITHOUT PRIOR NOTICE TO ANY USER FOR ANY OR NO REASON.
YOU AGREE THAT YOU HAVE READ SECTION V OF THIS AGREEMENT, CONTAINING WAIVERS OF LIABILITY AND A RELEASE OF CLAIMS AND THAT YOU AGREE TO SUCH TERMS AND CONDITIONS.
Please contact us at clutchcontrolllc@gmail.com with any questions regarding this Agreement.
I. General Information
- Clutch Control has developed the services (“the Service”) to provide lessons for operation of manual transmissions. This Site is available to individuals eighteen (18) years and older with a valid driver’s license, and registered entities.
- By using our Service you accept all terms and conditions contained in this Agreement, our Privacy Policy, and the Lesson Policies. We may modify this Agreement at any time by posting changes on the Site. Your continued use of this Service after modifications shall constitute your acceptance of such changes.
- All actions that occur under your account, with or without your knowledge, are your own responsibility.
- We reserve the right to cancel this Agreement and our Service on an individual basis.
- Clutch Control reserves the right, in its sole discretion, to refuse Service or access to the Site to any user, or to delete accounts created by users, for any reason whatsoever.
- You agree NOT to use the Service in any way that violates the terms of this Agreement.
II. Registration
- Registration is required to use certain aspects of the Site. If you register, you will need to provide certain Personally Identifiable Information, such as a valid e-mail address, phone number, password, billing information, driver’s license number, and driving history. You agree that all information provided to Clutch Control is true, accurate, valid, current, and complete.
- You may opt-out of receiving mailings or communications from Clutch Control at any time through the unsubscribe link included in our communications.
III. Prohibited Uses
As a condition of your use of this Site and the Service, you agree not to:
- Upload or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or promotes bigotry or hatred against any individual or group;
- Impersonate any person or entity or falsely misrepresent your affiliation;
- Upload content that infringes upon another’s intellectual property rights;
- Upload any unsolicited or unauthorized advertising, spam, or chain letters;
- Upload material containing software viruses or code designed to disrupt any computer system;
- Reverse engineer, decompile, or disassemble any software used to provide this Site;
- Interfere with or disrupt the Site, servers, or networks connected to the Site;
- Use automated means including spiders, robots, or crawlers to download data from the Site;
- Use any fake identification documents or make misrepresentations about your driving history or ability to legally operate a motor vehicle;
- Use any Service purchased through the Site for any illegal or unlawful purposes;
- Violate the Clutch Control Lesson Policies.
IV. Intellectual Property
- Promotional Release. You hereby grant to Clutch Control the unrestricted and perpetual right and permission to copyright, use, and/or publish pictures, recordings, and/or voice prints of your participation in the Service in any media for advertising or any other lawful purpose.
- Except for third-party intellectual property, the Site and all aspects thereof, including all copyrights, trademarks, and other intellectual property rights, are owned by Clutch Control or its licensors.
V. Disclaimers, Release, and Waiver of Liability
- Voluntary Participation. Your use of the Service is at your own risk. You understand and confirm that your participation in the Service is voluntary. You represent that you are in good health and suffer from no physical or mental condition that would make you especially susceptible to injury or disability while participating in the Service.
- Comprehension of Risk. You fully comprehend and accept all risks associated with participation in the Service, including, without limitation, injury or death resulting from weather conditions, mechanical failure, motor vehicle accidents, third-party negligence and willful misconduct, negligence of instructors, and injuries arising from self-inflicted accidents, other participants, motor vehicles, bicyclists, and pedestrians.
- Assumption of Risk. You acknowledge and assume all risks, known and unknown, foreseeable and unforeseeable, in any way connected with your participation in the Services. You accept personal responsibility for any liability, injury, loss, or damage in any way connected with your participation in the Service.
- Release of Liability; Limitation of Damages. You hereby forever and unconditionally release Clutch Control and its affiliated entities, parent companies, subsidiaries, present and former employees, independent contractors, owners, officers, members, managers, partners, contractors, insurers, shareholders, directors, and volunteers (collectively “Released Entities”) from any and all claims, actions, damages, liabilities, losses, costs, and expenses for death, injury, loss, or damage of property in any way arising out of your participation in the Service. Clutch Control’s liability to you will be limited to actual damages arising from gross negligence or willful misconduct; provided, however, under no circumstance shall your damages be greater than $500.
- Consent to Medical Treatment. You authorize Clutch Control to provide to you, through medical personnel of its choice, customary medical assistance, transportation, and emergency medical services as needed.
THIS SECTION V IS A WAIVER AND RELEASE OF LIABILITY. YOU HAVE READ THIS SECTION. YOU UNDERSTAND THAT YOU HAVE GIVEN UP SUBSTANTIAL RIGHTS BY AGREEING TO ITS PROVISIONS. BY PARTICIPATING IN THE SERVICE, YOU ARE INDICATING YOUR VOLUNTARY AGREEMENT TO THE PROVISIONS OF THIS WAIVER AND RELEASE OF LIABILITY.
- Our Services are provided “as is” and are offered on an “as available” basis. We give no guarantees for the operation of the Site or the Service.
- You agree to indemnify and hold Clutch Control and its partners, affiliates, service providers, licensors, officers, directors, employees, independent contractors, and agents harmless from any and all losses, liabilities, damages, and costs arising from any claims related to: (a) your use of the Site; (b) your violation of this Agreement; (c) your violation of the Privacy Policy; (d) your participation in the Service; and (e) your violation of the Lesson Policies.
- Clutch Control does not warrant that you will learn or become proficient in operating a manual transmission vehicle.
VI. Payments
- The fees we charge for using our Services can be found on our Site. In addition to Service fees, you authorize Clutch Control to place a preauthorization hold on the credit card you provide, in the amount of $1,500.00 (the “Damage Deposit”), at any time you are receiving lessons.
- Your receipt of an order confirmation does not signify Clutch Control’s acceptance of your order. Clutch Control reserves the right at any time after receipt of your order to accept or decline your order for any reason.
- You are responsible for paying all fees and applicable taxes associated with using the Service. All prices are quoted in U.S. dollars and are valid only within the United States.
- You must have a valid payment method on file and pay all fees by the payment due date.
- You will notify Clutch Control of any dispute or questions regarding charges within ten (10) business days of the applicable charge.
VII. Governing Law and Arbitration
This Agreement and the resolution of any dispute related to this Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia.
PLEASE READ THIS SECTION CAREFULLY. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS. ARBITRATION IS FINAL AND BINDING AND SUBJECT TO ONLY VERY LIMITED REVIEW BY A COURT.
- Binding Arbitration. Any dispute or claim made by you against Clutch Control arising out of or relating to this Agreement or your use of the Site or Services will be resolved by binding arbitration, except that you may take claims to small claims court if they qualify. You and Clutch Control both waive any claims for punitive damages and any right to pursue claims on a class or representative basis.
- Arbitration Procedures. You must first present any claim or dispute to us in writing at clutchcontrolllc@gmail.com to allow an opportunity to resolve the dispute. You may request arbitration if your claim or dispute cannot be resolved within sixty (60) days. Arbitration shall be conducted in accordance with the American Arbitration Association (“AAA”) rules in the Commonwealth of Virginia.
- Costs of Arbitration. All administrative fees and expenses of arbitration will be divided equally between you and Clutch Control.
- Waiver of Punitive Damage Claims and Class Actions. If for any reason this arbitration clause is deemed inapplicable or invalid, you and Clutch Control both waive, to the fullest extent allowed by law, any claims to recover punitive or exemplary damages and any right to pursue any claims on a class or consolidated basis.
VIII. Miscellaneous
- All parts of this Agreement apply to the maximum extent permitted by law. If any provision is held to be invalid or unenforceable, the remainder of this Agreement will remain in full force and effect.
- Clutch Control may assign this contract, in whole or in part, at any time with or without notice to the user.
- This Agreement is in electronic form. Clutch Control may send you information and updates in connection with the Service electronically.
LESSON POLICIES
I. Eligibility to Participate in Lessons
In order to participate in a Clutch Control manual transmission lesson you must:
- Be aged 18 or older.
- Hold a driving license that is valid for the Commonwealth of Virginia or the state in which you are located.
- Carry proof of a valid auto insurance policy including: collision, comprehensive, uninsured/underinsured motorists coverage, PIP, PDL, and BIL coverage.
- Wear closed-toe shoes.
- Wear any prescribed corrective lenses necessary to have at least 20/40 visual acuity.
II. Responsibilities for Losses
You are responsible for all damage to and loss of the vehicle used during your lesson, regardless of the cause. You warrant that you have a valid and collectible automobile liability insurance policy in effect. You must report all accidents to us and to the police within 24 hours of occurrence.
III. Medical Information
By participating, you represent and warrant that you do not have any medical, physical, or mental health conditions which could be directly related to your performance, have not had a fainting spell, blackout, or seizure in the past six months, and have visual acuity of at least 20/40 corrected.
IV. Lessons
Your Clutch Control instructor will provide a car for use during the lesson. Clutch Control instructors teach students how to operate a manual transmission, not how to drive a car. You warrant that you already know how to safely operate a motor vehicle. No one is allowed in the training vehicles during lessons except for the student and instructor.
V. Scheduling & Payment
All lessons are scheduled using Clutch Control’s website. Payment in advance is required. If you disagree with a lesson confirmation email, you must contact Clutch Control within 72 hours.
VI. Refund Policy
Clutch Control operates an “Easy Refund Guarantee.” If you decide you no longer wish to participate, we will refund any unused funds without charge, subject to a 10% cancellation fee. Funds must be applied to lessons within six months of original payment.
Code of Conduct
- You will arrive on time.
- You will not damage the vehicle in any way.
- You will obey all laws and posted rules of the road during the duration of your lesson.
VII. Cell Phone / Electronic Device Usage
Students will not be allowed to use their cell phones or any electronic devices while in the instruction vehicle. This policy will be strictly enforced with one warning; thereafter, the instructor may immediately terminate the lesson with no refund.
CANCELLATION & RESCHEDULING POLICY
You must provide at least 24 hours’ notice to your instructor if you wish to cancel or reschedule a booked lesson. Failure to do so may result in your instructor charging you the full lesson fee — no exceptions will be made for late cancellations.
Clutch Control makes every effort to arrive on time and deliver every scheduled lesson. However, circumstances outside our control — including instructor illness, severe weather, or a vehicle malfunction — may require us to cancel a lesson on short notice. In such cases, Clutch Control will not incur any fees or charges, and you will receive a full credit toward rescheduling.
REFUND POLICY
If you cancel a lesson and request a refund, Clutch Control will deduct a 10% processing fee from the refunded amount to cover credit card processing and administrative costs incurred during both the original transaction and the refund. Refunds typically take 5–10 business days to process.
No fee will be charged if you choose to reschedule rather than cancel.
LESSON DISCLOSURES
No Guarantee — Given the different learning abilities and paces of our students, Clutch Control does not guarantee that you will feel fully prepared to operate a manual transmission within the hours you have purchased. If you desire more time, you are responsible for purchasing additional lesson hours. Please communicate openly with your instructor if the pace is too fast or too slow — your feedback is the best way to get the most out of your lesson.
Lesson Duration & Partial Completion — Some students progress faster than expected, and lessons may conclude earlier than the scheduled end time. No refund will be issued for any unused portion of time once a lesson has begun.
Day of Lesson — Wear closed-toe shoes (sneakers preferred; no boots or flip flops). Bring your valid driver’s license. We recommend bringing a snack and something to drink.
Effective Date: April 20, 2026 • Clutch Control LLC • clutchcontrolllc@gmail.com • Commonwealth of Virginia
